Eastern Capitals

I have taken a trip with them through Spain and Portugal and everything was very organized. Professional guides and wonderful places. Without a doubt, I will return.

My husband and I booked Europamundo's Croatia, Bosnia and Slovenia tour in October 2023. It was an amazing experience. This is our second trip with them. Starting from the hotels to places that they took us in 08 days and the guides were excellent. All hotels were 4 star with quality breakfast and dinners were all in the hotel which was a great plus. Our guide Igor was patient and kind. the thing I loved the most is you meet people from so many different countries and you end up making friends for lifetime. Our group had 45 people from all over the world but our guide was kind enough and he did a great job by switching in Spanish and English. I will recommend it to all not only because its affordable but also you get quality and its worth every penny.

Highly satisfied with the management and employees of Europomondo. Me, with my wife and one grown-up daughter took "Discover Italy" tour from Europomondo. The itinerary was thoughtfully planned and executed accordingly so that tourists can get a perfect picture of whole of Italy during the specified time. Though it was hectic and we had to walk a lot.....but we were informed about this fact beforehand. Our coach was very comfortable and its driver Mr Marco is an amazing person. He is gentle in nature as well as in driving. Our regular guide Ms Paula is ever smiling and helpful in nature with a vast knowledge of the subject she is speaking about and has a sense of responsibility. All the hotels were comfortable though we had very little time to enjoy our hotel stay. Our first hotel , G P Hotel in Roam, is the best among the lot. Also appreciate the pickup and drop service , which are very punctual . Over all time management was praiseworthy. Though small hitch was there with one or two hotels, considering the vastness of the tour and overall arrangements those small hitches can be ignored. Looking forward for a next tour with Europomondo

Just finished a 3 week tour not do long ago. Most of it was great, I couldn't ask for a better experience. Except for 1 tour guide (Maria). First of she and the driver was over an hour late to our hotel to pick every one up, which is fair enough, unexpected things happen. Then I thought that everyone was punished due to them being late. We were rushed everywhere we went. She made us pay for a toilet only to walk us down to the city centre to only allow us 45 minutes to find a restaurant to have so called lunch at around 3:00pm. Then we drove for at least 6 hours with very little breaks, not even to allow everyone to have toilet breaks. I would recommend eurpomando but not Maria as a tour guide. Every other tour guide we had were fantastic.

We had an incredible time visiting Switzerland and Paris, and there was no need to worry about anything. The organization was perfect, and the hotels were booked and all this was at a resonable cost. But an issue arose with an extremely rude and unpleasant driver(Andres) for one of the days, who abruptly slammed the brakes on a high-speed bus because he was angry at kids talking. This could have been very dangerous for the passengers also. Would have given 5 stars if it wasbt for the driver

The absolute worst. They do not follow the itinerary provided. When we arrived in Versailles, tickets are sold out since instead of morning, they changed it to 3-4pm where all the tickets are sold out. Whole day wasted. Most of the museums/sights they state in their itinerary, they will just bring you there, entrance fee is not included. They will only bring you to free places, so just be aware that you will not be getting your money’s worth. Bus is ALWAYS late, today our meetup time is 7:45am, the bus arrived 8:25am, since they had to pick up other guest from a totally different hotel. They frequently change buses, it is a hit or miss. There are times where the airconditioner is good, leg space is acceptable. There are also times, they would rent a bus from a different company, where it is very cramped. Guide: they know the basics but not the nitty gritty details. For example they would just point you “Oh this is blah building, without any further explanation.” Hotels are mostly 4 star hotels with really shitty customer service. Once I had a room (cant remember the hotel in Lyon, France) assigned to me where the room has not been cleaned up. GROSS. One of the other hotel (Dormero Hotel, Zurich), did not have a reception staff at night, so when we were a defective bath tub, we had no one to complain to.

If you like to be stressed, rushed and be placed in nasty hotels without air conditioning and rude staff then this is the tour company for you. I just came back from a 10 day trip with them. You spend a ridiculously amount of time in the bus, they are disorganized and don’t give you enough time in the cities. They expect you to see an entire city, eat and use the restroom in 1 hour. The bus WILL leave you in you are not back on time. Also, it is NOT IDEAL FOR SENIORS OR PEOPLE WITH ANY TYPE OF DISABILITIES. Two drivers got pissed when they saw we had a walker and one of them kept saying how the company does not allow drivers to get enough rest which can cause accidents. They have the WORST CUSTOMER SERVICE. They leave you far from the hotel entrance in the middle of the street at night with all of your luggage. I DO NOT RECOMMEND THIS COMPANY.